Category: Customer Service

Pubs and clubs are the super-spreaders

The top 50% of outbreaks in Australian coronavirus cases come from licensed venues, meaning that pubs and clubs will

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Gig economy a challenge to Australian IR

Industrial relations in Australia are at crisis point as demand peaks, but only undercompensated workers can afford to deliver

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EFTPOS, BPay and NPP merge to compete

Theoretically, this merger should foster innovation, but the ACCC is yet to say if its acceptable. TTN Eftpos, BPay, NPP

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Service tops the list of Australian tourism complaints

Service issues are at the top of complaints about domestic tourism, along with the availability of small, simple pleasures.Whilst

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Foreign-language ads offering $8 an hour for jobs

Honest operators struggle with pay regulation whilst foreign operators go unchecked. Foreign-language ads offering $8 an hour for jobs From smh.com.au

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Qantas to do regional routes – if demand is there

Qantas are willing to pick up regional flights such as Sydney to Merimbula 'if the demand is there.' Subtext:

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Baby steps back to normality for COVID safety in NSW #CutRedTapeCreateJobs

“You’ve just got to be balanced. The economic impact of this, everybody knows, is a health hazard in its

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The price of ripping off AU consumers: $7m

ACCC has fined ticket reseller Viagogo $7m for ‘misleading Australian consumers’ by charging significantly more than its advertised price

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Budget 2020: How to take advantage in tourism + hosp

The federal government's lauded JobMaker scheme will subsidise the wage of any person in a new job between 16

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See it here: Tourism & Hosp. Traineeships + Apprenticeships

Which traineeships and apprenticeships can tourism and hospitality businesses employ as part of the Australian federal government's October 2020

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