Category: Customer Service

British Airways fined $328m for lax card security

400,000 British Airways' customers had their credit card data stolen, with some customers frustrated that reported discrepancies went unchecked. British

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Volunteering in hospitality proven helpful for #socialanxiety

Hospitality is never easy, but for those who find all social interaction uneasy, serving food can be a great

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Penalty rate cut offers retailers a lifeline

The marginal penalty rate cut was designed by the Productivity Commission to help the struggling retail sector (which facilitates

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Crown casino busted racially profiling NBA star

'Cartoon from Melbourne's Herald Sun' @NBA star @BenSimmons25 was being paid by Tourism Victoria to upload his Australian experiences -

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Straws to go from SA – and that’s just the beginning

Food service suppliers take note - SA parliament are banning plastic straws soon, and other convenience wares will follow.  South

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Qantas overhauls seats and pricing to fit consumer issues

Qantas overhauls seats and pricing to fit flux demand and consumer issues Qantas unveils Frequent Flyer program changes smh.com.au - Updated June

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Young kids eat acid-laced brownies at Badabing Cafe Perth

'Badabing' is right - young kids eat acid-laced brownies at Badabing Cafe Perth Mother and children served marijuana-laced brownie at

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ColesWorth EBAs ruining small Sunday towns

TTN Editorial, 1st July 2015 Peter Strong of the Council of Small Business of Australia has launched a national offensive

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Public land leases are a “community responsibility”

The Tourism News is not usually in the business of republishing reviews. One restaurant review in the Weekend Australian

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The Upwardly Mobile Barista

TTN note - The below story is about twice as long as it needs to be. Once you get

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