Category: Customer Service

Answer to wage theft is in monitoring: TTN

We know that wage theft has been a model for major franchisors and in hospitality - and we know

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Singapore getting closer with extra routes ex Cairns and Darwin

Silk Air have increased flights from northern centres to Singapore as Qantas and Virgin cut back on less profitable

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Restaurant gets in one last cover before evacuation

Compliance issues are being investigated after a Victorian authority ordered evacuation, but dinner guests were hastily served hours later. Docklands

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Operator kills dog and stabs himself in insurance ruse

A judge found Angelo Ziotas put lives in danger when he faked a robbery and arson attack at his

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Clearing waste a top priority for primary producers

The finger lime industry had a problem of waste - until the pearls were identified as culinary jewels. Finger lime

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Finances no picnic even in Aus’ best locations

The Boathouse Group, known for its iconic Sydney locations, hasn't secured its bottom line during its continued expansion. Boathouse pair

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British Airways fined $328m for lax card security

400,000 British Airways' customers had their credit card data stolen, with some customers frustrated that reported discrepancies went unchecked. British

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Volunteering in hospitality proven helpful for #socialanxiety

Hospitality is never easy, but for those who find all social interaction uneasy, serving food can be a great

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Penalty rate cut offers retailers a lifeline

The marginal penalty rate cut was designed by the Productivity Commission to help the struggling retail sector (which facilitates

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Crown casino busted racially profiling NBA star

'Cartoon from Melbourne's Herald Sun' @NBA star @BenSimmons25 was being paid by Tourism Victoria to upload his Australian experiences -

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